We see patients on a walk-in, first-come, first-served basis. We do not take appointments. 

Our clinic staff

All clinics have a staff nurse and a patient advocate. Patients are cared for by volunteer medical providers (doctors, nurses, nurse practitioners, and medical assistants), interpreters, and support staff who generously give of their time.

Financial information

We ask patients to pay $40 for a clinic visit. If you can’t pay $40, we have a sliding fee scale. Payment is expected when service is provided.

To qualify for the sliding fee scale, you need to bring proof of income. Proof of income includes any of the following that apply to you: 

  1. Pay stubs for the last three weeks.
  2. If self-employed, bring a copy of last year’s tax return.
  3. Proof of unemployment benefits.
  4. Social Security eligibility letter or a copy of Social Security check.
  5. If you have no income for the last three months, we will accept a written statement, signed and 
    dated, explaining your financial hardship.

  6. If you are paid in cash, you may bring a letter from your employer stating your income, or sign a statement verifying your income.

Lab tests, procedures, and medication cost extra. We offer reduced prices wherever we can. 

Financial contributions from individuals, churches, businesses, foundations and service clubs help pay the rest of the costs.

Diabetes screenings and education

According to the Centers for Disease Control and Prevention, a third of adults are prediabetic. Identifying people who are at risk to develop diabetes is critical in making lifestyle changes and preventing the development of the disease. You can do a simple test to assess your risk for developing diabetes.

Diabetes can be devastating to a family’s health and finances. It is almost impossible to manage without a treatment team.

To help, we offer screenings at our clinics to diagnose those who are at risk. Then, we work with them and their families to educate them about lifestyle factors. If medication is needed, we can help qualifying patients receive their prescriptions at reduced prices (sometimes free, through programs offered by the pharmaceutical companies).

Diabetes screenings are also part of our Healthy Choices Now! program.

Diabetes education classes: We offer a free class for people who have diabetes. This class is an hour and a half at the Center for Healing & Hope in Goshen. To find out more, call 574-534-4744, ext. 201.

Services we don’t provide at the clinics

Prenatal care
Fertility counseling or family planning
Prescriptions for narcotics
Vaccinations or flu shots
DOT commercial driver's license medical exam
Disability physicals and disability applications
Long-term management of chronic care illnesses
Immigration physicals

Referrals to doctors

Our goal is to place our patients with doctors who are accepting new patients whenever we can. 

Unfortunately, there continues to be a shortage of physicians in our community. Even doctors who are accepting new patients have caps on how many uninsured patients they can accept. It is critical for the Center for Healing & Hope to continue addressing this gap by providing medical care through our team of volunteers.

Help enrolling in insurance and accessing other services

We are committed to helping individuals and families enroll in health insurance they can purchase or qualify for based on their income and other qualifications. We will help people schedule appointments with trained navigators for assistance in signing up through the health insurance exchanges, Medicaid, and Indiana’s HIP 2.0 program.

Our patient advocate also makes referrals to other nonprofit organizations when they encounter patients who need help with food, housing, or social services. 

Patients we see 

The majority of our patients come to us because they do not have health insurance. They may not qualify for an employer's health plan, they may work one or more part-time jobs where they have no benefits, or they may be going through a period of unemployment. Sometimes the primary wage earner in a family has health insurance, but the spouse and children are not enrolled because of the cost. 

Occasionally, we get patients who have high-deductible health plans, haven’t met their deductible, and don’t have enough money to pay for a doctor visit.  

If you need to see a doctor and can’t wait

Go directly to an urgent care center or the emergency room of a hospital

When we’re closed: We’re open 51 weeks a year. We’re closed the week between Christmas and New Year’s Day. In addition, our clinics and administrative offices are closed on the following major holidays: New Year's Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Day and Christmas Day. 

How we work with churches
If your congregation has decided to provide financial support to a member or neighbor who has an urgent illness and is uninsured or underinsured, call us at 574-534-4744, ext. 201. 

  • Call to let us know you are sponsoring a patient coming to the clinic and give us their name. 
  • Let the patient know to arrive early to get in line for the clinic to ensure a visit with the doctor.
  • We’ll treat the patient's urgent illness or injury. We offer discounted lab work and procedures. Our pharmacy offers a few low-cost medications as well.
  • Your congregation will receive an invoice for the visit, along with the cost of lab work, procedures, and any medication dispensed by our pharmacy. Patients are responsible to pay for prescriptions filled by local pharmacies.
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